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FAQs

FAQs about MVL

What is Market Vendor Loan?

Market Vendor Loan (MVL) refers to cash loans extended to stall holders and business enterprises engaged in retail and or wholesale trading that are established or located in public market areas or private commercial establishments.

Who can apply for Market Vendor Loan?

The loan applicant must not be younger than 18 years old and not older than 75 years old at the time of application and owns a stall or store for not less than a year on the day of application.

What are the documentary requirements?

The minimum required documents are as follows:

a. Credit Line Verification Form
b. One (1) copy of Primary ID or Two (2) copies of Secondary ID

How to apply?

You may fill out and submit a Credit Line Verification (CLV) Form at the nearest QCredit branch. You will be assisted warmly by our branch personnel.

What is the interest rate?

Monthly interest rates ranges from 5.75% up to 8% depending on the loan term.

Are there other charges apply?

A service fee of 3% of the approved loan amount will be deducted. Moreover a documentary stamp fee of Php 1.50 for every Php 200.00 of (loan amount multiply by the number of days term and divided by into 365 days).

Why do you require a mobile number registration?

Mobile number registration is required for e-Cash service subscription. This service is a virtual electronic wallet where your loan proceeds will be initially transferred before encashment. The e-Cash is funded by the so called LoadPlus- an electronic load protected by a PIN and convertible to cash upon encashment to any QCredit branches nationwide.

In case I have further questions, how can I contact you?

For more inquiries, you may call us at (02) 5310-2796 or email us at wecare@qcreditcorp.net. Click on the message button above this page to leave your message.

When do I receive the loan proceed?

You may encash your approved loan just right after you have received the SMS notification confirming the approval of your loan.

How can I get my approved loan?

Loan proceeds is given in cash upon encashment at QCredit branch where you applied for a loan or will be automatically deposited to your BDO Cash Card account.

If I can't come on the day of release, can I come at a later time?

Loan proceeds will be transferred to your e-Cash account immediately after the approval of your loan request. In case you cannot come to the office on the day of release, you may request the branch where you applied the loan to release the proceeds via Field Release, or you can come at the branch at any day of your convenience.

When do I have to pay for my loan?

Loan repayment is on daily basis from Monday to Saturday. Repayment starts the next day after your loan was approved.

Where can I make loan repayment?

It will be your discretion whether to make repayment in any of our QCredit branch offices near you or through a field collector who will visit your residential and business locations daily except on Sundays.

How will I know if my loan request is already approved?

You will be notified through your registered mobile number. A series of system-generated SMS notification will be sent to you as soon as your loan is approved.

Is late repayment possible?

We encourage you to pay your amortization daily. Any late repayment will affect your performance which is our basis for your future credit limit increase or loan renewal. We advise paying your outstanding balance on or before the maturity date.

How can I renew my loan?

If you are borrower with good standing, we make it easy for you to re-avail our Market Vendor Loan. There will be no need to apply again. You will only have to request through a text command using your registered mobile number.

How will I check for my loan balance?

You may check your loan balance through a text command using your cellphone. Up-to-date loan balance is also stated in the Official Receipt for every repayment you made.

I have an existing bank account, can I request that the loan proceed be transferred through my bank account?

Loan proceed can only be disbursed through banks/ATMS if you have a BDO Cash Card purchased at QCredit.

What will I do If I lost my e-Cash-registered SIM card?

If you lost your e-Cash-registered SIM card, report it immediately to your field collector or your assigned QCredit branch. You will be advised to secure an Affidavit of Lost and a new SIM card.

What will I do if I forgot my e-Cash PIN?

If you forgot your e-Cash PIN, go to Help Support and submit a help ticket. Our representative will call you for verification and new PIN will be sent to your mobile number afterwards.

FAQs about BDO Cash Card

What makes BDO cash card different from a regular ATM or Debit card?

Minimal documents are required in applying compared to regular ATM cards. It is an ATM card and a Debit card in one. It has no maintaining balance. BDO cash card account does not earn interest.

How to purchase a BDO cash card?

Visit the nearest QCredit branch. Accomplished BDO Cash Card Cardholder Enrollment Form, present your valid primary ID and pay the corresponding fee at the cashier.

What are the documentary requirements needed to apply?

You will only need one valid ID and fully accomplished BDO Cash Card Cardholder Enrollment Form to apply.

How much is the BDO cash card?

You can have your own BDO cash card for as low as Php 250.00.

Can I use the BDO cash card in non-BDO ATMs?

Yes. Charges may apply for non-BDO ATM transactions.

What will I do if I lost/damaged my card?

Go to the nearest QCredit branch and present two valid Ids for verification. Pay the replacement fee of Php 250.00 at the cashier.

What will I do if my BDO cash card went missing?

Report immediately the incident by calling our hotline to initiate the freezing of your account. You may also call BDO customer care hotline but you still need to report it to the nearest QCredit branch.

How long will it take to replace my card?

You can get your BDO cash card replacement within 7 working days.

What will I do if I forgot my cash card Personal Identification Number (PIN)?

If you forgot your cash card PIN, just text CCPIN and send to any available QCredit gateway numbers.

Are there other charges applied when using BDO cash card?

For balance inquiry, free of charge in all BDO ATMs while Php 2.00 is charged for non-BDO ATMs transaction. An Php 18.00 service fee will be charged for every withdrawal you will make from non-BDO ATMs and Php2.00 from BDO ATMs.

Can I use the BDO cash card to purchase goods and services?

Yes. It also has a debit card features like any other regular ATM cards.

Does BDO Cash Card account earns interest?

No. BDO cash card is not a deposit account, thus, it does not earn interest even if you left money on it for a long time.

Is it possible to deposit money to my BDO cash card account?

Yes, for those who availed a BDO Cash card your loan proceeds are automatically deposited.

QCREDIT CORP.
SEC Reg. No. CS201738217
Certificate of Authority No. 2617
Please study the terms and conditions in the disclosure statement before proceeding with your loan transaction.

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