Consumer Protection

Consumer protection is a core responsibility of QCredit. We are committed to upholding consumers’ rights to clear information, data privacy and transaction security, fair treatment, and accessible redress.

QCredit Corp. institutionalizes the Financial Consumer Protection Assistance Mechanism through its Consumer Protection Assistance Policy, which provides a framework for handling consumer complaints, inquiries, and requests. The Board of Directors provides oversight, while Management ensures effective implementation and day-to-day compliance.